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BDG Win Forgot Password
The BDG Game login screen puts a Forgot password? link beside the password box and states plainly that a forgotten password is handled by contacting customer service. This page shows the route, the lock notice and what to have ready.
Where the Forgot password link is on the BDG Win login screen
Open the login screen and stay on the tab you registered with, Phone Number or Email / Account. Near the password box, alongside the Remember password tick, is the Forgot password? link. Above the form the screen says: If you forget your password, please contact customer service. So the reset runs through support, not an automatic email.
Steps to recover a BDG Win password
- Tap Forgot password? on the login screen.
- Contact customer service, through the Contact customer service button on the login screen or the Customer Service entry on the home screen, and say which phone number or email the account uses.
- Follow the instructions support gives. The screens beyond this point were not opened for this guide, so read each prompt carefully.
- Pick a new password with letters and numbers and at least 8 characters. That is the rule the registration form states, and it is the safe choice here too.
- Return to the login screen and sign in; the login guide covers each field.
Account has been locked: the BDG Game notice after 10 wrong passwords
Entering the wrong password more than 10 times locks the account. A notice headed Account has been locked says Forgot Password must be used to set a new password before the account opens again, with two buttons: Cancel and Contact customer service. Cancel does not lift the lock; by the notice's own wording, a new password has to be set before you can log in again.
What to have ready before contacting BDG Game customer service
- The phone number or email address on the account.
- The exact wording of the message on screen, or a screenshot.
- Which tab you sign in with, phone or email.
- Not the password. Support does not need it, and nobody who messages you first should get it.
Not sure which tab? Try phone first, since the form defaults to it. Never registered? Then nothing can be reset; start with the register guide. The FAQ answers the rest.
Password set again? Log in below, or open an account if you never had one.